Terms of Use

Your access to and use of this website (“Site”) are subject to the terms and conditions contained herein. By accessing and using this Site, you accept these Terms of Use without limitation or qualification.

This Site and its contents are provided “as is.” While we have made every attempt to ensure that the information contained on this Site is complete and accurate, the data set forth herein is for informational purposes only, and no warranty is made that the information is error free. Further, we may change the information at any time without notice.

You acknowledge that the Site may contain copyrighted materials as well as trademarks and service marks that are owned by the Gold Coast Health Plan its related entities and affiliates (collectively referred to as “the Gold Coast Health Plan”), and/or third parties. Nothing contained on this Site shall be construed as conferring any right to any copyright, trademark, or other proprietary interest of the Gold Coast Health Plan and/or any third party. You agree not to infringe upon any copyright, trademark, or service mark. You also agree that you will not alter or remove any copyright, trademark, or any other notice from any authorized copy of the content on this Site.

The entry of your Password, Personal Identification Number, Social Security Number (SSN), and/or other identifier serves only as verification of your identity. Any instructions, choices, or requests you make on this Site will be considered your written permission to the Gold Coast Health Plan to provide information or conduct transactions on your behalf. The Gold Coast Health Plan will not sell, license, transmit or disclose this information outside of the Gold Coast Health Plan and its affiliated companies unless expressly authorized by you or as required or permitted by law. In all cases, we will require the recipient to protect the information and use it only for the purpose it was provided.

You are responsible for reviewing any written confirmation statements provided to you (on paper or in electronic form) regarding any instructions, choices, or requests that you make through this Site. You are also responsible for reviewing, for inaccuracies, all of the information transmitted to you. If there are inaccuracies, you are responsible for correcting them using the tools available to you on the Site or by contacting the Gold Coast Health Plan to point them out.

The functionality of this Site permits you to request or provide personal information--for example, plan eligibility, plan benefits, or claims payment information, etc. You are solely responsible for any loss of privacy or confidentiality of this information if you move this information outside this Site or disclose a Password, Personal Identification Number, Social Security Number (SSN), or any other identifier to any other party. You agree to contact the Gold Coast Health Plan immediately if you have reason to believe that someone has gained unauthorized access to your Password, PIN, SSN, or any other identifier.

Some of the material contained on this Site is based on official plan documents. It is not, nor is it intended to be, the legal plan document or a contract between the company and any employee or contractor. The Benefits Manual on this Site may be a summary plan description if this is specified in the Benefits Manual disclaimer. In addition, there may be situations where the plan provides different benefits to different employee groups. Generally, the Site displays only those benefits that are applicable to an individual, based on his or her employee group. Every effort has been made to ensure the accuracy of this material. In the unlikely event that there is a discrepancy between the Site and the official plan documents, the official plan documents will control. The plan administrator reserves the right to amend or terminate the plan(s) or program(s) at any time. If you believe the benefits do not describe those available to you, please contact the Gold Coast Health Plan. Certain links on this Site connect to Web sites maintained by third parties. We make no representations or warranties as to the content of these sites and take no responsibility for such sites. Our link to another site is not an endorsement of that site. We encourage you to review any Web site's policies before providing any personal information.

This Site may not perform as intended at all times. You agree that the Gold Coast Health Plan or your plan administrator is not responsible for any error, omission, interruption or delay in operation of or transmission through this Site, communication line failure, system failure, or other circumstance beyond their control.